Your Data, Your Rights

Privacy & Cookie Policy

Learn how JNR Europe collects, uses and protects personal data when you visit jnrofficial.fr, place an order or contact our team.

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Data Protection

Personal data is used only for defined and legitimate purposes.

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Cookie Choices

Optional cookies can be managed through your privacy preferences.

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GDPR Rights

You may exercise your applicable rights over your personal data.

1. Website operator and privacy contact

This Privacy and Cookie Policy applies to the JNR Europe online store available at:

JNR Europe Website: jnrofficial.fr Privacy contact: [email protected]

Contact us at the email address above if you have a question about how your personal data is collected, used or protected.

2. Personal data we collect

Depending on how you use our store, we may collect:

Your name and other identification information
Your email address, telephone number, billing address and delivery address
Products ordered, order history, delivery information, returns and refunds
Transaction information processed by the payment provider selected at checkout
IP address, browser type, device information, language and website activity
Customer service messages, reviews and other information you choose to provide
Age or identity verification information where required by applicable law

Complete payment card details are generally processed directly by authorised payment providers and are not made fully available to us.

3. How we use personal data

Orders and contracts To process payments, prepare orders, arrange delivery, manage returns and provide after-sales support.

Legal obligations To maintain records, comply with tax requirements, prevent restricted sales and respond to lawful requests.

Legitimate interests To prevent fraud, protect the store, improve our services and manage customer relationships.

Consent To send optional marketing communications or activate analytics and advertising tools where consent is required.

4. How we receive personal data

We receive data directly from you when you place an order, create an account, contact us, submit a review or subscribe to communications. We may also receive information from Shopify, payment providers, delivery carriers, warehouses and fraud prevention services involved in processing your order.

5. Service providers and data recipients

We may share personal data, where necessary, with:

Shopify, which hosts and operates the store platform
Payment and fraud prevention providers
Warehouses, delivery carriers and logistics partners
Customer service and communications providers
Analytics or advertising providers, if enabled with the required consent
Public authorities or professional advisers where legally required

These providers may process data under their own privacy terms or on our instructions, depending on their role.

6. International data transfers

Some providers may process personal data outside the European Economic Area. Where required, recognised transfer mechanisms and safeguards are used, such as an adequacy decision or approved contractual protections.

7. Data retention

Personal data is retained only for as long as necessary for order fulfilment, customer service, fraud prevention, dispute resolution and applicable legal, accounting or tax obligations. Retention periods may vary according to the type of information and applicable national law.

8. Your data protection rights

Subject to applicable conditions and exceptions, you may have the right to:

Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data
Restrict certain processing
Object to certain processing
Receive eligible data in a portable format
Withdraw consent at any time
Lodge a complaint with your local data protection authority

Withdrawing consent does not affect processing that was lawful before the withdrawal.

9. Cookies and similar technologies

Cookies are small files stored on your browser or device. The store may use the following categories:

Strictly necessary cookies Required for security, shopping basket, checkout, login and cookie preference functions.

Preference cookies Remember choices such as language, region and display preferences.

Analytics cookies Help us understand store usage and performance. Where required, these cookies are activated only after consent.

Marketing cookies May measure campaigns or personalise advertising. Where required, these cookies are activated only after consent.

10. Managing cookie preferences

You can accept, reject or manage optional cookies through the store’s cookie consent banner. You may change or withdraw your consent at any time through the available privacy settings.

You may also delete or block cookies through your browser. Blocking necessary cookies may prevent the basket, checkout or other essential store functions from operating correctly.

11. Data security

Reasonable technical and organisational measures are used to protect personal data against unauthorised access, loss, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

12. Age-restricted products

The store is intended only for customers who have reached the legal purchasing age in their destination country. We do not knowingly seek to collect personal data from underage users. Where required, age or identity information may be processed to verify eligibility.

13. Policy updates

This policy may be updated to reflect changes to our services, technology, legal obligations or data processing practices. The latest version will be published on this page with a revised date.